Support

Clients - use your support or email links as supplied for VCS Support.

In the event of system issues, planned and otherwise, we show server status on this page as soon as we can.

Upcoming:

14 Dec 2020 00:30UK - 01:30UK - Server security update and reboot required on Oak & Elm London Servers. Response will be intermittent for times in this maintenance window.

Recent:

13 Dec 2020 19:21NZ - 19:27NZ - server security update and reboot required on Rimu Auckland Server. Success.

12 Dec 2020 19:22NZ - 19:26NZ - server security update and reboot required on Kowhai Auckland Server. Success.

4 Dec 2020 14.35NZ - there was a brief datacentre network issue affecting both Auckland servers for a couple of minutes, with intermittent responses, but quickly resolved.

23 Nov 2020 02.50UK - VPS security updates applied with restart, London servers down for approx 60 seconds each as planned.

23 Nov 2020 03.10NZ - VPS security updates applied with restart, Auckland servers down for approx 30 seconds each as planned.